Extra Bonus Malaysia Terms & Conditions

Please read this document carefully before using the extra bonus platform. By registering or using any of our services, you agree to be bound by all terms stated herein.

Last Updated: January 2026
Eligibility & Registration

Extra bonus is open only to individuals aged 18 and above who are residents of Malaysia. Only one account is permitted per individual. Registration is free and subject to identity verification.

Deposits & Withdrawals

All deposits and withdrawals on extra bonus are processed through legitimate Malaysian payment methods – Touch 'n Go eWallet, GrabPay, DuitNow, and FPX. Minimum deposit RM20, minimum withdrawal RM50.

Bonus & Promotions

All bonuses at extra bonus are subject to the rollover requirements specified for each promotion. The exact conditions are stated on the relevant promotions page and must be fulfilled before a withdrawal is permitted.

Account Security

You are solely responsible for maintaining the confidentiality of your extra bonus account password. All activity that occurs under your account is your responsibility. Do not share your login credentials with anyone.

Prohibited Activities

Extra bonus prohibits all forms of fraud, bot usage, player collusion, money laundering, and bonus abuse. Accounts found to be involved in such activities will be suspended and balances forfeited.

Responsible Gaming

Extra bonus is committed to responsible gaming. Deposit limit, loss limit, and self-exclusion tools are available to all members. We encourage all players to set appropriate limits and play within their means.

Important – Please Read Before Proceeding

This Terms & Conditions document constitutes a binding agreement between you ("Member") and extra bonus ("Platform"). By creating an account or using any extra bonus service, you confirm that you have read, understood, and agreed to be bound by all terms set out below. If you do not agree with any part, please refrain from using the extra bonus platform.

1Definitions & Scope of Agreement

In this Terms & Conditions document, the following words and phrases carry the meanings defined herein:

  • "Extra Bonus" or "Platform" refers to the website, application, and all online services provided under the domain extrabonus.best.
  • "Member" or "You" refers to any individual who has registered an account with extra bonus or who accesses the platform in any capacity.
  • "Account" refers to the personal account created by a member upon successful registration at extra bonus.
  • "Account Balance" refers to the total funds available in your extra bonus account at any given time, including cash and any bonus credits eligible for use.
  • "Bonus" refers to any free credits, bonus funds, or promotional rewards credited to your extra bonus account based on the conditions of a specific promotion.
  • "Games" refers to all categories of online entertainment available at extra bonus, including slots, Live Casino, table games, lottery, jackpot, virtual sports, and poker.

The scope of this agreement covers all interactions between members and extra bonus, including registration, deposits, gameplay, withdrawals, bonus usage, and all communications with our customer support team. These terms are in addition to, and do not replace, any specific terms associated with individual promotions or games on extra bonus.

2Membership Eligibility

Extra bonus is an online entertainment platform open only to individuals who meet all of the following eligibility criteria:

  • Aged 18 years and above at the time of registration and throughout your use of the extra bonus platform.
  • Is a resident of or is residing in Malaysia at the time of using extra bonus's services.
  • Possessing full legal capacity to enter into a binding agreement under Malaysian law.
  • Not prohibited by a court order or self-excluded from online gambling activities.
  • Registering under your own name and not on behalf of another person or company.

extra bonus strictly prohibits the use of its platform by anyone under the age of 18. If we find that a member has provided false information regarding their age, the account will be closed immediately and any remaining balance will be forfeited without refund. Parents and guardians are responsible for ensuring that minors do not have access to the extra bonus platform.

Extra bonus reserves the right to request identity verification at any time. Documents that may be required include a MyKad national identity card, passport, bank statement, or other relevant documents. Failure to provide the requested documents within the stipulated timeframe may result in account suspension until verification is completed.

3Account Registration & Member Responsibilities

Each individual is only permitted to hold one (1) extra bonus account only. Holding multiple accounts under a single individual is a serious breach of these terms and will result in the closure of all associated accounts and the forfeiture of all balances and pending winnings.

During registration, you are required to provide accurate, complete, and up-to-date information, including your full name, date of birth, active email address, and a valid Malaysian phone number. extra bonus is not responsible for any losses or complications arising from incorrect or incomplete information you provide.

  • You are solely responsible for maintaining the confidentiality of your extra bonus account password.
  • Never share your login credentials with anyone.
  • Notify extra bonus immediately if you suspect your account has been accessed without your authorisation.
  • Extra bonus will never ask for your password via email, SMS, or live chat – do not provide your password to anyone claiming to represent extra bonus.
  • Keep your personal information in your extra bonus account up to date whenever changes occur.

Extra bonus reserves the right to suspend, investigate, or close any account suspected of involvement in fraudulent activity, abuse, or breach of these terms. extra bonus's decisions in such matters are final.

4Deposits & Payment Methods

Extra bonus accepts deposits via the following Malaysian payment methods:

  • Touch 'n Go eWallet
  • GrabPay
  • Boost
  • ShopeePay
  • DuitNow
  • FPX (including Maybank2u, CIMB Clicks, and all major Malaysian banks)

The minimum deposit amount at extra bonus is RM20 per transaction. There is no standard maximum deposit limit, though specific limits may apply depending on your chosen payment method or your account's VIP tier. Successfully processed deposits will be credited to your extra bonus account instantly under normal circumstances.

All deposits must be made from a payment method registered in your own name. extra bonus does not accept deposits from third-party accounts. If a deposit is received from an unverified source, extra bonus reserves the right to withhold withdrawals pending the outcome of an investigation.

Extra bonus does not charge any processing fees for deposits. However, your payment provider may apply their own charges in accordance with their terms of service. extra bonus is not responsible for any fees levied by third-party payment providers.

5Withdrawal of Winnings

Extra bonus members may withdraw funds from their account cash balance at any time, subject to the following conditions:

  • The minimum withdrawal amount is RM50 per application.
  • Withdrawals may only be made to the same payment method used for the deposit, or to an account verified in the member's name.
  • Identity verification may be required before your first withdrawal or for withdrawals exceeding certain limits.
  • Any bonus balance that has not yet met the rollover requirements may not be withdrawn until those requirements are fulfilled.
  • Withdrawals are typically processed within 30 minutes, but may take up to 24 hours under certain circumstances.

Extra bonus reserves the right to withhold or suspend withdrawals if there is reasonable cause to suspect fraud, money laundering, or a breach of these terms. In such cases, extra bonus will notify the member and may request additional documents for verification purposes.

If a technical or accounting error results in an incorrect credit to your account, extra bonus reserves the right to correct the error at any time, including by deducting the excess amount from your account balance.

6Bonuses, Promotions & VIP Program

Extra bonus offers a variety of bonuses and promotions from time to time to reward our loyal members. All bonuses are subject to the specific terms and conditions stated in each respective promotional offer.

The general terms applicable to all bonuses at extra bonus cover the following:

  • All bonuses are subject to rollover / wagering requirements before any withdrawal is permitted. The rollover rate is stated in each individual bonus offer.
  • Bonuses may only be claimed once per member, household, IP address, device, or payment method, unless otherwise stated in the promotional terms.
  • Extra bonus reserves the right to cancel, modify, or terminate any promotion at any time without prior notice.
  • Bonuses obtained through fraudulent activity or system abuse will be voided and any associated balances will be forfeited.
  • Bonus value cannot be converted directly to cash – it must be played through in accordance with the applicable wagering requirements.

extra bonus VIP Rewards Program carries its own terms and rewards. VIP tiers (Bronze, Silver, Gold, Platinum, Diamond) are determined based on monthly play activity. extra bonus reserves the right to modify the VIP structure, reward rates, and eligibility criteria at any time with notice to members. Weekly rakeback is credited every Monday based on the previous week's activity.

7General Game Rules

All games on extra bonus are governed by game-specific rules set for each title. Members are responsible for familiarising themselves with the rules of any game they wish to play before doing so. Game rules can be found in the relevant help section on the extra bonus platform.

For Live Casino games and table games featuring a live dealer, all decisions made by the dealer or the system are final. In the event of a dispute, the session recording will be reviewed. extra bonus's decision following that review is final and binding.

  • Extra bonus uses certified Random Number Generators (RNG) across all software-based games to ensure fairness.
  • In the event of a technical disruption during gameplay, extra bonus will endeavour to restore the game to the state it was in prior to the disruption.
  • If restoration is not possible, the affected bets may be voided and the wagered amount returned to the member's account.
  • Extra bonus is not liable for any losses resulting from internet disruptions on the member's end.
  • Winnings obtained as a result of a system error or software bug are void and will not be paid out.

8Prohibited Activities

Use of the extra bonus platform is subject to the prohibition of the following activities. Any violation may result in immediate account closure and forfeiture of balances without compensation:

  • Identity fraud: Using false information, another person's identity, or creating duplicate accounts.
  • Bot usage: Using automated software, bots, or any tool that substitutes human action during gameplay.
  • Collusion: Colluding unfairly with other members to gain an advantage in games, particularly in poker.
  • Bonus abuse: Registering multiple accounts to claim bonuses, using another person's payment method, or employing methods designed to deceive extra bonus's detection systems.
  • Money laundering: Using the extra bonus platform to transfer, conceal, or avoid reporting funds obtained through illegal means.
  • Technical disruptions: Attempting to hack, exploit system vulnerabilities, or disrupt the normal operations of the extra bonus platform.
  • Commercial activity: Using an extra bonus account for commercial purposes or managing bets on behalf of another person.

Extra bonus reserves the right to pursue legal action against individuals who violate these terms, particularly in cases involving fraud, money laundering, or serious system interference. We also cooperate with Malaysian authorities where required.

9Account Closure & Suspension

Extra bonus reserves the right to close or suspend any member account at any time for the following reasons:

  • Violation of any part of these Terms & Conditions.
  • Suspected or confirmed fraud, abuse, or illegal activity.
  • Requests from Malaysian authorities or relevant regulatory bodies.
  • Account inactivity – accounts that show no login or wagering activity for 12 consecutive months are considered inactive and may be subject to a monthly administrative fee.

Members who wish to voluntarily close their own account may do so through their account settings or by contacting extra bonus customer support. Prior to closure, any eligible cash balance will be processed for withdrawal once all verification requirements have been met.

If you need assistance setting deposit limits or wish to use the self-exclusion option, please visit the Responsible Gaming us for full details on the self-exclusion tools available at extra bonus.

10Privacy & Personal Data Protection

Extra bonus takes member privacy seriously. The collection, use, and protection of your personal data is handled in accordance with our detailed Privacy Policy, which forms part of this agreement and should be read alongside this document.

In summary, extra bonus collects your personal data for the following purposes:

  • Verifying your identity and eligibility to use the extra bonus platform.
  • Processing deposits, withdrawals, and other financial transactions.
  • Providing effective customer support services.
  • Complying with legal requirements and anti-money laundering (AML) regulations.
  • Detecting and preventing fraud and abuse on the extra bonus platform.

Your personal data is never sold or shared with third parties for marketing purposes without your explicit consent. All data is stored on servers protected by 256-bit SSL encryption. For full details, please refer to extra bonus Privacy Policy.

11Extra Bonus Liability Limits

Extra bonus provides its online entertainment platform on an "as-is" basis, without any implied or express warranties. To the fullest extent permitted under applicable Malaysian law:

  • Extra bonus is not liable for any indirect, consequential, or loss-of-profit damages of any kind.
  • Extra bonus does not guarantee that the platform will always be available without interruption or free from technical errors.
  • Any gaming losses incurred by members are risks voluntarily accepted by the member as part of their entertainment activity.
  • Extra bonus is not liable for any losses arising from internet connectivity failures on the member's end.

Extra bonus's maximum liability to any member for any claim shall not exceed the total amount deposited by that member in the 30 days preceding the claim. This limit does not apply in cases of gross negligence or intentional fraud on the part of extra bonus.

12Amendments & Governing Law

Extra bonus reserves the right to amend, update, or replace any part of these Terms & Conditions at any time. Amendments take effect upon publication on the extra bonus website. We will endeavour to notify members via email or in-platform notice for any material changes.

By continuing to use the extra bonus platform after any amendments are published, you are deemed to have accepted and agreed to the revised terms. It is your responsibility to review this Terms & Conditions page periodically to ensure you are always aware of the latest applicable version.

These Terms & Conditions are governed by and construed in accordance with the laws of Malaysia. Any dispute arising from or in connection with this agreement shall first be resolved through mutual discussion between both parties. If a resolution cannot be reached, the dispute will be referred to arbitration or a court of competent jurisdiction in Malaysia.

If you have any questions regarding these Terms & Conditions or would like further clarification on any section, please contact the extra bonus customer support team via email at support@extrabonus.best or via live chat within the platform.

A Final Note from Extra Bonus

We at extra bonus understand that a lengthy Terms & Conditions document like this can seem daunting at first glance. But trust us – every paragraph here serves a purpose. The primary aim of this document is not to create barriers to your gaming experience, but to establish a fair, safe, and transparent environment for all parties – you as a member, and us as the platform operator.

When you register an extra bonus account and make your first deposit using Touch 'n Go eWallet or GrabPay, you are entering into an agreement that protects your rights too. For example, the right to fair gameplay – because these terms require us to use certified RNG. The right to have legitimate winnings paid in full – because these terms outline our obligation to process withdrawals within the stipulated timeframe. The right to data privacy – because these terms and our Privacy Policy bind us from selling or misusing your information.

On your end, these terms ask you to play fairly — one account, accurate information, no bots or collusion. That's not an unreasonable ask. It's the foundation of a healthy gaming community where all extra bonus players can compete on equal footing and enjoy a genuinely fun experience.

We also want to take this opportunity to reaffirm extra bonus's commitment to responsible gaming. These terms explicitly allow members to set deposit limits, loss limits, and to use self-exclusion options. We don't provide these features simply because the law requires it — we genuinely believe that members who play within healthy limits will enjoy the extra bonus experience far longer and with far greater satisfaction.

If you have questions about any of the terms above, extra bonus's Malay-speaking customer support team is available to assist you around the clock. Do not hesitate to reach out before making any decision you are unsure about – we would rather you ask first than encounter a misunderstanding later.


Related Documents

Also read other important documents related to the use of the extra bonus platform

Understand Our Terms, Play with Confidence

Now that you know your rights and responsibilities as an extra bonus member, register for free, deposit via Touch 'n Go eWallet or GrabPay, and start enjoying over 200 games handpicked for Malaysian players.

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